Boots - Inverness

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Boots - Inverness

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Exploring Boots Beauty Supply Store in Inverness

Boots in Inverness stands out as a one-stop destination for all your beauty and health needs. Whether you're after the latest cosmetics, skincare products, or pharmaceutical supplies, this store has it all. Here’s a detailed look at what you can expect during your visit.

Convenient Service Options for Every Shopper

For those planning a quick visit, Boots offers in-store shopping along with in-store pick-up options, perfect for those who prefer to collect their online orders without delay. Plus, with multiple payment methods available, including debit cards, credit cards, and NFC mobile payments, your shopping experience is streamlined and efficient.

Accessibility for All Customers

Boots is committed to accessibility, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park right outside the store. For customers needing facilities, there is also a wheelchair-accessible toilet available to ensure everyone can enjoy their time shopping comfortably.

Feedback from Real Customers

Recent reviews highlight mixed experiences with customer service at the Inverness store. While some shoppers appreciated the quick delivery of a hearing test, others expressed frustration over long waits and perceived indifference from pharmacy staff. A reviewer noted a great experience with an audiologist, stating, “The woman doing the test was lovely. Was quick but thorough and gave me great information.” On the other hand, several patrons reported issues with pharmacy service, mentioning that staff often seem distracted or unhelpful. One frustrated customer recounted standing in line while staff chatted among themselves, stating, “I stood there waiting while they ignored me for ten minutes.” This kind of feedback emphasizes the need for improvement in staff attentiveness.

Positive Experiences Amidst Challenges

Not all experiences are negative; many visitors have praised the helpfulness of staff in other areas of the store, particularly in makeup consultations. For instance, one delighted customer shared how a No 7 representative provided valuable tips and boosted her confidence for a special event, saying, “Karen gave me some hints, tips, and confidence!” The layout of the store has also received positive notes, describing it as spacious and well-stocked, making it easy to navigate through various departments, from baby essentials to skincare.

The Importance of Improvement

Despite some shining reviews, it is evident that Boots in Inverness has room for improvement, especially in the pharmacy section. With reports of missing prescriptions and inconsistent service hours, enhancing customer service could significantly elevate the overall shopping experience. In conclusion, while Boots in Inverness offers a wide range of products and convenient features, regular customers urge the management to address staffing and service efficiency. As the store works on these aspects, it remains a crucial resource for beauty and health needs in the area.

We are based in

The contact line of the respective Beauty supply store is +441463715343

And if you want to send a WhatsApp, you can do so at +441463715343

You can visit us at the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to alter any information that you consider is not accurate about this site, we urge you to send a message so we can we will correct it as soon as possible. Thank you in advance thanks for your cooperation.

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Comments:

Showing from 1 to 20 of 48 comment(s) received.

Evelyn Richardson (27/07/2025, 12:19):
I came here for a hearing test and the lady who conducted it was absolutely lovely. She was fast yet thorough, and she provided me with fantastic information.
Virginia Powell (26/07/2025, 17:08):
Delighted with the chemist for how promptly they provided me with my medication.
Frank Watson (25/07/2025, 16:27):
The lady at the pharmacy was terribly rude. She could hardly hear me when asking for my address, and then she just went "uh" when I repeated it because she was too busy chatting with her coworkers. To top it off, she tossed my prescription over the counter and then turned her back on me. What a disrespectful and ignorant woman, clearly not suited for her job. It's a pity because the rest of the staff there are amazing. If it weren't so convenient for my work, I would never go back there again.
Louis Nguyen (24/07/2025, 19:22):
I must say, I was quite disappointed to have missed out on a voucher offer because I had already activated one in the app. Next time, I reckon I'll give Superdrug a go first. I'll take my time at the checkout, carefully examining all the vouchers and weighing up whether it might be best not to activate any offers in the app.
Virginia Parker (24/07/2025, 00:36):
I 'ad booked a PCR test, arrived 5 mins before me test time & was shown to a seat. Me time came & I was called forward. A young but pleasant lady took me test & informed me of the next stage. True to word me results came through the way I was advised. I also needed medication but was unsure the best off the shelf tablets to buy, and I was given excellent advice & very polite service.
Charlotte Stewart (23/07/2025, 16:14):
Very helpful and friendly staff. The store had to close due to restrictions.
Janice Turner (22/07/2025, 15:37):
I went to purchase a gift at this store, only to find out there is no Refund policy. It would have been helpful if they had a sign informing customers about this. I recommend going to other beauty supply stores that offer refunds, as this one does not.
Bobby Nelson (20/07/2025, 11:58):
The staff at this beauty supply store is absolutely lovely. They have a fantastic selection of products to choose from.
Karen Brooks (18/07/2025, 19:52):
Spotless, fully stocked store with friendly and helpful staff. Thank you kindly!
Kevin Lewis (18/07/2025, 16:37):
I shan't be returning to this beauty supply store in Inverness. This is the second visit I've made to this establishment, and both times I've left feeling utterly appalled by the customer service.
Louis Richardson (17/07/2025, 03:33):
The staff is always so polite and professional, it's such a joy to visit the store!
Kimberly Hernandez (17/07/2025, 01:55):
Although the store is open, the toilets are closed to the public. This is quite inconvenient as they are open in other stores.
Doris Perry (16/07/2025, 20:22):
The staff at this store were so lovely, always ready to lend a hand. It was a delight to browse through their selection.

They kindly pointed me in the right direction and quickly checked if they had the item I was after when it wasn't on display. They promptly fetched it for me (with a smile) before I paid at the register with another courteous staff member.

Hats off to the staff at this store. It's definitely a great spot at Boots to visit for your shopping needs.
Juan Robinson (16/07/2025, 17:50):
I popped into this place twice to get some photos printed, and let me tell you, it was a breeze both times. The quality was top-notch too. A real hidden gem, if you ask me!
Gary Anderson (14/07/2025, 17:49):
Yesterday, I went to collect a missing part of my prescription that was supposed to arrive on the 20th of January. It took them ages to search for it, and ultimately they informed me that it had not arrived. The queue was long and hard to endure. As someone with mobility issues, standing in line was truly unbearable.
Sean Morales (12/07/2025, 01:18):
More affordable than Tesco, one must pay a visit and witness it firsthand.
Diane Hughes (10/07/2025, 03:16):
I must say, I've never had any issues with the more experienced folks at the Pharmacy; they've always been quite accommodating. However, my one gripe would have to be the rather erratic mid-afternoon closing times, ranging from 2-3 or 3-4. It can be a bit unpredictable, as you might show up only to find them closed. It would be much better if they simply had a set, advertised closing time and stuck to it.
Patrick Sanchez (08/07/2025, 06:23):
I found meself in a bit of a pickle being in the wrong neck of the woods for a prescription. Popped into the local beauty supply store just in case they could lend a hand. The lass behind the counter was an absolute gem. She jumped right in and got me sorted with some hair dye in no time at all. Top-notch service, I must say.
Julia Lewis (03/07/2025, 06:25):
I recently had a rather disappointing experience at the beauty supply store. I was in need of Jelonet to aid in the recovery of a burn on my hand, however, to my dismay, the only available product had been reserved for another customer. The substitute that was offered to me was completely unsatisfactory. I must say, I had higher expectations from what I believed to be a top-quality beauty supply store. It was indeed a pity.
Rachel Coleman (02/07/2025, 14:08):
I would give this pharmacy a 0-star rating if I could. The staff is terribly rude and unhelpful. I only visit this place as a last resort for the pharmacy services, and I always end up regretting it. I strongly recommend avoiding it!

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