Asda Portlethen Superstore - Aberdeen

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Asda Portlethen Superstore - Aberdeen

Asda Portlethen Superstore - Aberdeen

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Exploring Asda Portlethen Superstore: Your One-Stop Shopping Destination

Asda Portlethen Superstore, located in Aberdeen, is an impressive shopping destination that offers a wide array of offerings to cater to all your needs. This store not only provides a convenient shopping experience but also emphasizes accessibility and customer service.

Accessibility Features

The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that all customers can easily navigate the premises. With designated space for disabled parking and free parking lot options, convenience is at the forefront of Asda Portlethen’s design.

Product Offerings

Asda Portlethen is known for its great produce and a diverse range of products, including food, clothing, batteries, and essential household items. Customers appreciate the easy access to fresh fruits, vegetables, and bakery items while enjoying the in-store pick-up service for added convenience.

Payment Options and Technology

This superstore embraces modern payment solutions with support for NFC mobile payments, debit cards, and credit cards. Shoppers can enjoy a hassle-free checkout process whether they choose traditional lanes or self-service options. No-contact delivery is also available, providing a safe shopping experience, especially during these times.

Customer Experiences and Highlights

Many customers report positive experiences at Asda Portlethen, citing friendly staff and clean facilities. A visitor shared a delightful moment encountering cheerful staff who remembered their usual orders, showcasing the store's commitment to excellent customer service.

However, mixed reviews about staff interactions highlight areas for improvement. Customers have noted instances of rude service at the kiosk, suggesting a need for enhanced staff training to ensure pleasant interactions.

Cafe and Dining Options

Although Asda does not have a full restaurant, it features a cafe where shoppers have enjoyed affordable meals and snacks. For example, a delicious pizza and latte combo for under £5 has been a hit, proving that good value is attainable even in casual dining.

Sustainability Initiatives

Asda Portlethen makes efforts toward sustainability through initiatives such as recycling programs that encourage customers to return glass bottles and other recyclable materials. This reflects a commitment to environmental responsibility that appeals to conscious shoppers.

Parking and Access

With a large parking area, including free of charge street parking, accessibility is optimized for families and those requiring additional support. Customers, however, have raised concerns about the layout, specifically regarding the safety of pedestrian paths from the parent and toddler parking areas.

Conclusion

In conclusion, Asda Portlethen Superstore serves as a valuable resource for the local community, combining a wide range of products with accessible facilities and services. While there are areas for improvement, particularly in customer service consistency, the store remains a preferred choice for many shoppers looking for quality and convenience in their grocery shopping.

We are located at

The phone number of said Supermarket is +441224782200

And if you want to send a WhatsApp, you can do so at +441224782200

map of Asda Portlethen Superstore Supermarket, ATM, Cafe, Clothing store, Gas station, Optician, Pharmacy in Aberdeen

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Asda Portlethen Superstore - Aberdeen
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Comments:

Showing from 1 to 20 of 63 comment(s) received.

Adam Watson (07/09/2025, 18:50):
The Asda experience could be greatly improved with more staffed checkouts. Many customers are voicing their frustration about the long queues.
Ronald Ortiz (07/09/2025, 15:22):
The whole team is absolutely brilliant and incredibly helpful. Thank you so much for all the assistance. I will definitely be returning and will be recommending the store to all my friends.
Cynthia Ross (07/09/2025, 11:00):
A lovely store with a splendid selection of goods. The staff are ever so kind and incredibly helpful. The prices are fair, although they have slightly increased due to the current cost of living situation. The car park is quite sizable and well-kept, offering ample space for parking.
Michelle Lee (07/09/2025, 03:59):
I had a dreadful experience at the Costa cafe due to their poor customer service. Even though it was 8am, the time they claimed to be open, the so-called 'manager' insisted that the cafe was closed and wouldn't allow us to sit at a table and wait. Instead, we were forced to wait standing at the entrance until they decided to open late. This treatment was unacceptable, and as a result, I will not be visiting that establishment again.
Brittany Collins (03/09/2025, 18:14):
The shop was alright, but I must say the public loos were absolutely atrocious - filthy and stinking to high heaven. Quite disappointing, really.
Daisy Adams (02/09/2025, 00:48):
It's currently 10:09 PM and I'm still eagerly awaiting my grocery delivery that was scheduled for 4-6 PM. After two phone calls, I'm still left clueless as to the whereabouts of my shopping!
James Young (31/08/2025, 21:39):
The shopping experience was top-notch at this supermarket, with a wonderfully spacious store. However, the service at the cafeteria left much to be desired. After waiting for a whole 15 minutes for a simple cup of tea and bun, I was disappointed by the lack of apology for the slow service and the overall lack of appreciation shown by the staff. To make matters worse, the iced bun I ordered was quite dry. I will not be returning to this cafe in the future.
Christian Henderson (31/08/2025, 13:28):
Lovely spot.
Don't forget to give the self checkout a whirl!
Amanda Rogers (31/08/2025, 01:20):
Great supermarket with a pharmacy, dry cleaning service, and travel agency all under one roof. And the best part? It's open 24 hours!
Patrick Hill (28/08/2025, 07:37):
Greetings, I was just pondering why your establishment lacks EV charging stations when every other Asda in Aberdeen does, particularly as you are a key service point on the A92 and there are no other options in Portlethen.
Adam Green (28/08/2025, 02:33):
I absolutely adore the pizza from the ASDA eatery, and I must say, the team there is just lovely. Hats off to them for serving up such a fantastic pizza! Thank you so much!
Allison King (27/08/2025, 20:43):
Just popped down to our local Asda. Big shoutout to all the staff for their help with us oldies. Cheers!
Christina Gonzalez (21/08/2025, 20:19):
Visited the Kiosk this morning around 10:45 am and encountered the most unfriendly and impolite lady at the checkout. I've interacted with her a few times before, and each visit to Asda leaves me pondering, "Have I somehow offended this woman?" Utterly lacking in customer service skills, she truly puts me off from returning to Asda altogether!
Helen Thompson (19/08/2025, 17:39):
The variety of grub, fun stuff, and home essentials at this Supermarket is absolutely smashing.
Aaron Alexander (15/08/2025, 16:49):
On New Year's Eve, I placed an express delivery order of approximately £80. A £6 bottle of wine they couldn't bother to find a substitute for - and we all know there are plenty to choose from - some grated Parmesan cheese, and some grated regular cheese... It's hard to believe they completely ran out of cheese. Since I also ordered minced meat and pasta sauce, anyone would realize that the cheese was quite essential. So on New Year's Eve, I am left with no money because it takes them 5 days to refund it. Happy New Year, Asda! 😠
Matthew Phillips (15/08/2025, 00:38):
Amid this rather concerning period, I opted to give the click and collect service a go. It was executed very efficiently and I will definitely be using it again. Hats off to the Asda Portlethen team for a job well done.
Victoria Sanchez (14/08/2025, 11:40):
After comparing all the nearby stores to Asda, I must say Asda is the priciest of the lot!
Evelyn Peterson (12/08/2025, 22:40):
It's a shame that Asda hasn't updated their website for the North East of Scotland regarding the storms and road closures, resulting in no deliveries going south to Montrose.
Amanda Gonzales (10/08/2025, 04:39):
This Asda superstore is situated in the Portlethen retail park, where you'll also find McDonald's, Argos, Matalan, and an Asda petrol station. The staff are helpful and friendly, and there's a diverse selection of products available for purchase.
Bruce Hughes (09/08/2025, 18:22):
Supermarket is a top-notch spot for all kinds of goods. The prices are quite budget-friendly as well, I must say.

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