Located in Edinburgh, the Asda Leith Superstore is a popular choice for locals and visitors alike. With its vast selection of products and convenient service options, it aims to meet all your shopping needs.
Accessibility and Parking
The store boasts a free parking lot which is a significant advantage, especially during peak hours. Additionally, there are provisions for wheelchair-accessible entrances and a wheelchair-accessible car park, making it easy for everyone to access the store.
Product Offerings
Asda Leith is known for its wide range of great produce. Customers can find everything from fresh fruits and vegetables to pantry staples such as metal cans and glass bottles. However, some shoppers have reported inconsistencies in the freshness of items, particularly in the fruit and vegetable aisles, with comments pointing to items that were previously marked past their expiration dates.
Service Options and Payments
This supermarket operates 24/7 with self-checkout machines that accept various payment methods including debit cards, credit cards, and NFC mobile payments. Unfortunately, there have been issues with customer service; some patrons have experienced rude staff and unhelpful interactions, especially in checkout areas. No-contact delivery is also offered, enhanced by a robust click and collect service for those who prefer shopping online.
Customer Experiences
Feedback about Asda Leith varies widely. Many customers appreciate the quick visit option and the spacious layout of the store. Others highlight the quality of the café, although it has been noted that it is temporarily closed. On the other side, some shoppers have expressed frustration due to the rude behavior of security staff and issues with stock availability, particularly in the frozen and dairy sections.
Recycling and Sustainability
Asda has also introduced initiatives around recycling and reducing plastic use. While some customers have appreciated these efforts, they simultaneously remarked on the excessive plastic packaging in certain product categories.
Conclusion
In conclusion, Asda Leith Superstore provides a comprehensive shopping experience with diverse product offerings, accessible facilities, and several payment options. However, improvements in staff training and inventory management are necessary to elevate customer satisfaction to match the supermarket's potential. Whether you're popping in for a quick meal or planning a larger shop, Asda Leith strives to be your one-stop destination.
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Besides the veggie section being a tad messy with some old veggies on the brink of growing mold, last night I happened upon an episode with an Asda staff member and their security team. They were seen in a scuffle with two young ladies - reportedly kicking, choking, and roughing them up. Their shrieks echoed through the store. It's possible they were caught stealing, but drawing from my experience as a former store manager, I'd recommend prioritizing cleanliness and product freshness over resorting to physical force on women. When did it become acceptable to pursue thieves by using violence? Kudos on the stellar recruitment process and staff selection, Asda.
Rebecca Johnson (23/07/2025, 06:05):
Just stumbled upon an amazing deal on an Airfryer at the Supermarket. The price is really top-notch! And let me tell you, they have a wide selection of fresh produce and a decent variety of frozen goods as well. I was impressed by the choices available in every department.
Evelyn Martinez (22/07/2025, 02:39):
We've been using Asda's home delivery service from their Leith store, which is our usual go-to, since the first National lockdown back in March. They've been an absolute lifesaver for us.
Booking delivery slots has been a breeze, and while it can be a tad frustrating when some items are out of stock, our orders have generally been fulfilled. We appreciate being informed ahead of time about any unavailable items, and we have the option to decline replacements if they don't suit our needs.
The delivery drivers are all incredibly helpful and courteous, consistently adhering to covid guidelines even during their late evening shifts after a long day.
Kudos to Asda for a job well done.
Anna Kim (21/07/2025, 10:53):
This store is an absolute disgrace. The toilets are covered in feces and never seem to be cleaned properly. The staff just stand around gossiping instead of helping with issues at the self-service checkout. Compared to other stores, this one is seriously lacking. The George section is a complete mess with items scattered everywhere.
Martha Cooper (20/07/2025, 12:18):
The security personnel at the supermarket are quite disappointing, I must say. They lack proper manners when dealing with customers, often coming across as rude and unhelpful. Instead of providing assistance, they can be found using their mobile phones in the exit area or engaging in idle gossip with their colleagues. It's truly a shame to see such unprofessional behavior from individuals tasked with ensuring the safety and well-being of patrons.
Zachary Barnes (20/07/2025, 07:47):
I was about to do a decent-sized shopping trip, so I asked the staff if they had any sturdy bags, but once again, they didn't have any. Looks like I'll be heading to Tesco again.
Joseph Long (15/07/2025, 14:23):
Decent store, great parking area. The Greggs café is a bit pricey, but it's neat and cozy enough.
Riley Myers (15/07/2025, 13:16):
So there was this deal for 24 coffee sachets at £1.00 from a brand I'd never heard of, but when I took them up to the self-service checkout, they rang up as £1.75. When I politely asked if the price could be adjusted, the employee got all huffy and puffy. When she returned with my item, she didn't even acknowledge me. Whatever! I got my item for the price it had stated on the box, so there!
Ethan Johnson (08/07/2025, 00:57):
I've had no issues with my visits to Asda in Leith, Edinburgh. It's a superstore that sells a range of goods and I quite enjoy being able to scan my items with the Scan and Go app. Makes it a breeze for me rather than having to fiddle around with a handheld device. However, I do sense that this place lacks the same level of staffing as before, making it tricky to locate assistance when required.
Rose Martin (04/07/2025, 03:27):
Having to stand in line, in a lengthy queue for the large self-checkout machines while more than half of the smaller ones sit idle seems nonsensical and a pointless waste of time. There is ample space and it was nowhere near peak hours. And just so you know, all the items fit perfectly on the checkout tray, so it wasn't a matter of having too many products. I typically use a trolley as it makes it easier to transport bottles of coke while browsing for other items. This particular store also appears to be the only ASDA I've visited that enforces this policy consistently. (except during busy times, when it would be more understandable)
Bryan Martin (03/07/2025, 23:00):
Absolutely smashing that pot noodle, but blimey, the garlic bread is a right proper bother to tear apart, innit?
Noah Martin (30/06/2025, 03:48):
There are times when items are not available for more than a week, and they simply stock the shelves with different items to give the appearance of being fully stocked. Despite the supposed social distancing measures, the supermarket is often bustling with activity. Additionally, staff members pushing large carts down the aisles only exacerbate the situation. Whenever I have to visit this store, I make sure to get in and out as quickly as possible.
Evelyn King (29/06/2025, 14:41):
Just queuing up to bag my groceries, as they don't allow you to do it at the till like any other store.
And can you believe they wouldn't sell me an energy drink even after showing them my passport and driver's license at 35 years old?
Never visiting Asda again, off to Tesco from now on!
Leonard Hamilton (22/06/2025, 20:04):
I say, I seemed to have misplaced me reading spectacles whilst gallivanting about the store. What a kerfuffle! However, by some stroke of luck, I did stumble upon them. The chaps at the store were remarkably accommodating, I must say. Utterly polite and quite kind. My heartfelt gratitude to them, indeed.
Sean Carter (22/06/2025, 01:17):
Had a bit of a hiccup buying a chilled product that was sold four days past its best before date. Not the best move, Asda. Big shoutout to Jane over at the customer service desk, though. She was really on top of things, staying cool, calm, and apologetic throughout. She's a real asset to your crew.
Ethan Hamilton (21/06/2025, 18:41):
They keep insisting that a pram is not a trolley. And the fact that I have to go to the basket tills with a pram full of products is just ridiculous. There's no space to park the pram there. According to them, I should take a trolley and push both the pram and the trolley at the same time. I am fed up with these silly formalities. They should try doing it themselves first, especially with a crying child all day.
Charles Turner (21/06/2025, 08:38):
The store is generally well-maintained and tidy, with a decent selection of products. However, it tends to attract a rather colorful crowd, to put it politely. You may encounter some individuals who are not the most respectful or considerate, leading to unpleasant interactions. It's not uncommon to come across confrontations initiated by individuals who may not adhere to safety guidelines, such as wearing face coverings.
You might find yourself in situations where you witness people behaving in a manner that is less than desirable. Despite the efforts of the hardworking staff, dealing with such challenging customers can be quite taxing. It's disheartening to see some patrons disregarding basic etiquette and safety measures, especially during a pandemic.
Late-night visits may expose you to a different side of the clientele, including individuals in pajamas. One can't help but feel for the staff members who have to navigate through such encounters with grace and professionalism. It's important for everyone to respect the rules in place for the well-being of all customers and staff.
Nicole Alexander (19/06/2025, 00:49):
This supermarket is quite chaotic, I must say. Every time I go, I find myself having to double-check the prices because what's on the shelf never seems to match what I'm charged at the checkout. It's becoming a real nuisance, honestly. This discrepancy happens consistently, and I really think they need to address this problem soon. I simply can't afford the time or hassle of constantly returning to try to get a refund. If this issue persists, I may have to consider taking my business elsewhere.
James Morgan (18/06/2025, 14:09):
It's a bit outrageous that this supermarket isn't offering more competitive prices, especially when other chains are raking in huge profits. It almost feels like we're being taken for a ride, don't you think?
Nicole Sullivan (18/06/2025, 02:30):
The lady at the self-service till tried to put me off buying a game, saying it would take ages to fetch it from the back. Then, after hanging around for 10 minutes, she claimed it was out of stock. Why display the case on the shelf if it's not in stock? Frustrating experience at the supermarket!