Morrisons supermarket in Edinburgh offers a wide range of services and amenities, making it a popular choice for locals. It stands out for its accessibility, great product offerings, and commitment to service.
Delivery and Service Options
Morrisons provides various service options, including no-contact delivery for customers who prefer shopping from home. This makes getting your groceries delivered straight to your door incredibly convenient.
Payment Methods
Customers at Morrisons can use several payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a hassle-free checkout experience. However, some customers have reported issues with prices at the till differing from shelf labels, highlighting the need for careful examination of receipts.
Parking Facilities
A significant advantage of the Morrisons location is its expansive free parking lot and wheelchair-accessible car park, making it easy for all shoppers to visit. During busy times, parking can fill up, so planning your trip early is advisable.
Toilets and Accessibility
The store features wheelchair-accessible toilets and entrances, accommodating customers with mobility challenges. However, visitors have expressed concerns over the cleanliness of the toilets, urging management to enhance sanitation protocols.
Product Offerings
Morrisons prides itself on providing great produce, including high-quality meats and fresh fruits. Many customers praise the butchers and fishmongers for their product quality. Moreover, the store's clothing section features the Nutmeg brand, offering stylish options for families.
Sustainability and Recycling
Recycling is an important aspect of shopping at Morrisons. Customers are encouraged to recycle glass bottles and metal cans, supporting eco-friendly practices within the community.
Café Experience
The café inside Morrisons has received mixed reviews. While some guests appreciate the friendly staff and affordable meals, others have noted inconsistent food quality and long wait times. Shoppers often find the café a great place to unwind after a quick grocery trip.
Community Feel and Inclusivity
Morrisons in Edinburgh is known for its LGBTQ+ friendly atmosphere. Many shoppers feel welcomed and supported, contributing to a positive community vibe. Staff interactions often highlight the importance of customer relationships, with several patrons noting how the team's friendliness enhances their shopping experience.
Final Highlights
Despite some operational challenges, including staffing shortages during peak hours and occasional stock discrepancies, many customers still advocate for Morrisons as a reliable supermarket option. Its combination of quality products, diverse offerings, and community-focused service creates an inviting shopping environment for all. For those planning a visit, checking the store’s current offerings and being mindful of busy times can lead to a more enjoyable experience.
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The staff is quite friendly but seems a bit stretched thin. It would be beneficial to have additional team members in the cafe area.
Emily Bailey (05/07/2025, 19:43):
Not the most pleasant shopping experience. The wait times at the manned checkout were quite cumbersome. The café has been updated to an order-by-screen system. However, there is only one screen available!
Teresa Nguyen (30/06/2025, 17:13):
I popped over to the cash machine last night just before the store closed, and to my surprise, not a single light was on in the car park, plunging it into complete darkness. Even the street lights leading up to the shop were switched off. It's rather concerning; if they have a cash line available, the lights should definitely remain on for safety reasons.
As for the cafe, where I ordered a cooked breakfast, it was meant to be a FULL English, but when it arrived, I was disappointed to find there was no bacon, only one burnt sausage, and my fried egg was overly slimy and undercooked. When I brought this up with the staff, they boldly claimed that it was supposed to be that way and that if I desired a different preparation, I should have specified it in advance! The service was shocking, filled with ignorance and disrespect, as they refused to take any responsibility for the subpar meal. Needless to say, I will not be dining there again.
Keith Simmons (28/06/2025, 17:43):
I really appreciate the smart layout of this supermarket, where the food aisles are positioned next to non-food items, making it more convenient to navigate through the store without having to walk the entire length of each aisle. I have observed that their prices are now just as competitive, if not lower, than Asda's. Additionally, the staff at this store seem to be more relaxed and friendly, creating a pleasant shopping experience overall.
Albert Kim (27/06/2025, 08:32):
I must say, I was quite impressed with the quality of the products and the prices at this supermarket today.
I was particularly happy to see that they had a café in the store. After finishing up my grocery shopping, I decided to treat myself to a cup of tea and a pastry. However, I was taken aback when I was informed, as I tried to pay for my café treats, that "shopping trolleys were not permitted in the café." I was asked to leave my purchases unattended in the café area (at my own risk) while I returned my trolley to the trolley park outside the store. The café is quite spacious, and my trolley full of goods could have easily fit without posing a risk to other customers. I found this policy to be a bit much, so I ended up leaving the café, abandoning my tea and pastry on the counter.
Unlike this supermarket, Waitrose doesn't have a café, but customers can enjoy a coffee in their stores without needing to navigate through obstacles with full shopping trolleys. When I called the store to address the issue, I was met with a recorded message stating that "staff were serving the nation" and was directed to numerous phone numbers.
Albert Henderson (27/06/2025, 01:16):
I recently popped into the cafe and decided to give their baked potato a try. I was quite disappointed as the portion of tuna that came with it was measly small. To make matters worse, the baked potato had unsightly black marks running through it, which made it far from appetizing. Typically, I expect baked potatoes to be a decent size, but this one was tiny. This experience certainly doesn't leave me eager to return anytime soon.
Evelyn Peterson (26/06/2025, 18:59):
The initial fresh milk fridge wasn't working properly, specifically the compartment with the blue labeled milk where the bottles felt warmer than those in the last fridge. Apart from that issue, everything else was in order.
Gloria Brooks (26/06/2025, 13:47):
Reasonably fine on the inside. My only qualm arose at the till where I was denied purchase of Anti Allergy medication due to a lack of ID.
I grasp the Challenge 25 policy, yet there ought to be a touch of common sense when it's obvious that I'm a decade older than the 16-year-old age threshold. Nonetheless, the manager handled the situation with empathy.
Karen Diaz (24/06/2025, 21:05):
I'm a caregiver working in a care home, and let me tell you, this past week has felt like a marathon! After finishing my shift today, I braved the supermarket for my weekly grocery run. But oh my, when I got there, I spotted this massive queue snaking around the corner. Just when I thought it couldn't get any longer, it did! Feeling absolutely shattered, I didn't fancy waiting in line and decided to head back to my car. Suddenly, this security guard (I wish I caught his name, he was on duty Friday the 22nd around 5:30 PM) must have noticed my weary expression as I turned back. He spotted my work badge and called out to me, leading me to the front of the line and getting me in next. And let me tell you, he was just as kind and considerate with other shoppers too. After such a tough week, this unexpected act of kindness nearly brought tears to my eyes. I wanted to give him a big hug right there, but alas, rules are rules, right? Thank you so much for brightening my day. I'm sure you spread joy to many others too. xx
Lucy Robinson (24/06/2025, 14:10):
Fully stocked with long-lasting expiration dates, which was brilliant. Neat and orderly. My granddaughter adored the Christmas 🎄 decorations throughout the whole store. Everything was a breeze to locate, and the staff were incredibly accommodating. The gentleman at the checkout was exceptionally amiable and delightful. The restroom facilities were spotless, which was fantastic.
Jeffrey Morris (21/06/2025, 15:07):
Well, brekkie was a bit odd. They served all three meals on one platter - one veg brekkie and two poached egg brekkies. So, we ended up with the veg brekkie (subbed tattie scones for hash browns) and two extra eggs. The server suggested we just share off the same plate! We insisted on getting the right orders, and eventually got the two poached egg brekkies we had actually asked for. We decided to forget about the tattie scones, which were the highlight for one of us. Oh well... we popped into the store and bought some instead!
Evelyn Cooper (19/06/2025, 10:48):
The absence of staff at the fish, bakery, and butcher counters was quite appalling. We had to enlist the help of another shopper to summon them, which took about 10 minutes each time. I abhor the surveillance cameras at the self-service checkout. It feels as though we're residing in a totalitarian state. Has theft truly escalated to such an extent that it necessitates monitoring our every move?
Sandra Rodriguez (19/06/2025, 04:09):
The shelves are poorly stocked, with some items having very short sell-by dates. I noticed that some popular basic items were missing as well. It seems to be a recurring issue in this store, which is quite disappointing and makes me consider shopping elsewhere.
Cheryl Edwards (17/06/2025, 16:08):
Top-notch service from a bloke named Phil, one of the managers, when I inquired about the prices of plants. He sorted out the issue right quick and proper, all while being friendly and approachable. Really impressed, I must say. Cheers!
Lisa Torres (09/06/2025, 13:34):
Decent brekkie, but if you fancy throwing in some black pudding (or any extras), they'll slap on an extra 99p which seems a bit steep if you ask me. I reckon 50p would be more reasonable, don't you think?
Andrew Rodriguez (07/06/2025, 18:03):
The quality of all Scottish beef and lamb products here is top-notch. You can also find high-quality fruits and vegetables here, and sometimes at a reasonable price when they're on sale. While they may not always have prices as low as Aldi, I have noticed that they occasionally match Aldi's prices. Overall, their prices are excellent considering the quality of the products.
Sophia Hayes (05/06/2025, 00:16):
If I could give a negative star, I certainly would have. The order got all mixed up, then there was this older lady arguing about what I had actually ordered. Thankfully, another woman working there confirmed my order was correct. By that time, my food had been sitting out for 15 minutes and my son's breakfast was undercooked. I hope he doesn't get sick! I asked for some sauce, but the woman said she would bring it over and we never received it. At that moment, I had reached my limit. This cafe used to be great, but not anymore.
Barbara Gutierrez (02/06/2025, 06:43):
The parking facilities and petrol station are top-notch at this place. However, the cafe seems to be a bit sneaky with their prices. I had a little incident where the lady at the counter tried to charge me an extra £1.45 for coffee, even though it was supposed to be included in the £4.50 price. Just make sure to double-check your receipt after ordering!
Andrew Hughes (01/06/2025, 09:33):
This Morrisons store is the worst I've visited. The prices on the items don't match the final price at the checkout. Make sure to double-check before you pay, or you might end up paying twice the amount you expected.
Russell Edwards (30/05/2025, 10:29):
Today, I had an interesting experience at the supermarket while trying to purchase an energy drink. Despite being born in 1991 and clearly over 16 years old, I had to wait for assistance from the cashier. While the cashier was busy chatting with other customers and not paying attention to the line forming, the person behind me kindly informed her that I was waiting. She finally came over to approve the purchase but then asked for my ID for buying an energy drink. I explained that I didn't have it with me, as I've never been asked for ID to buy an energy drink before. I understand the need for ID when buying alcohol, but for an energy drink when I clearly look old enough? Anyway, she laughed and apologized. It seemed like she enjoyed feeling important and having some authority during our brief interaction. I also work in hospitality, but I would never give someone a hard time just because I was having fun chatting with another customer. 🤷🏻♀️ Next time, I'll make sure to have my ID with me, and if it's not requested, I'll still have it ready just in case.
