Asda Tranent Supermarket: Your Local Shopping Destination
At the heart of Tranent, Asda Tranent Supermarket stands as a convenient hub for daily essentials and more. While it may not be as expansive as larger counterparts in Edinburgh, it offers great produce and competitive prices for locals seeking quality food.
Accessibility and Parking
One of the highlights of Asda Tranent is its wheelchair-accessible entrance and designated wheelchair-accessible car park. Parking is available at no extra cost, with a free parking lot that accommodates shoppers with ease. However, some customers have noted that car parking spaces can be quite small, making maneuvering a challenge, especially during busy hours.
Shopping Experience
The store provides various service options, including no-contact delivery and in-store pick-up, catering to different shopping preferences. Many appreciate the availability of debit cards, credit cards, and NFC mobile payments for quick transactions. Despite its compact size, Asda Tranent boasts a decent variety of offerings, although some shoppers have expressed disappointment regarding the limited selection compared to bigger stores.
Customer Feedback and Challenges
Visitors often comment on the cleanliness of the store and the friendly staff who are generally eager to help. However, feedback indicates that the store can feel cramped, particularly during peak hours. The aisles are described as narrow, which makes shopping a bit challenging. Self-service checkouts are available, but complaints about long queues and inadequate staff assistance have been common, leading to frustration among customers.
One customer remarked on their disappointment with a specific incident regarding lottery ticket sales, highlighting a lack of clarity around store policies. Such experiences indicate that while the staff strive to maintain good service, training could be enhanced for improved customer interactions.
Products and Fresh Produce
Despite some concerns regarding stock levels and product availability, many shoppers praise the fresh produce on offer. Regular updates to shelves are made, although they may not always keep pace with demand, particularly during busy times. Additionally, the supermarket engages in recycling initiatives, including battery recycling, which many customers appreciate.
Conclusion
Asda Tranent Supermarket remains a vital resource for the local community, providing essential grocery items and quick visit capabilities for busy shoppers. While there are areas for improvement, particularly in staffing at checkout points and overall product range, the store continues to meet the basic needs of its customers effectively. For those living in Tranent or just passing through, it’s a reliable spot for a quick grocery run, complemented by the convenience of nearby fuel services.
If you require to alter any data that you consider is not precise about this page, we kindly request send us a message and we will fix it promptly. With anticipation we appreciate it.
There seems to be a lack of staff at this supermarket. The limited number of clerks not paying attention to the queues and instead chatting with customers is quite frustrating. This has always been an issue at this store, based on my numerous visits even when it was a co-op.
Stephanie Foster (13/06/2025, 09:35):
Had all the products I was after. The staff were really friendly.
Dennis Rivera (11/06/2025, 04:10):
The entire experience was not very good, I must say. The parking spaces for the car were rather small, and since we drive a compact SUV, we encountered quite a bit of trouble trying to park. I even had to step out of the vehicle to assist my wife in maneuvering into the space. Additionally, the store itself was on the smaller side, making it challenging for us to locate the items we were looking for. Ultimately, we decided to head over to Tesco's in Middleburg instead.
Gloria Patterson (08/06/2025, 18:26):
The last time I visited that place, there were only self-checkout options available. I will not be returning.
Heather Jordan (07/06/2025, 05:30):
There is only one fella in charge of managing both the self-service and the cigarette counter. So if you happen to encounter any hiccups in either section, you'll have to hold your horses until they wrap up with the other area before lending you a hand. Not exactly ideal, especially during the morning rush when time is of the essence.
Tyler Kim (05/06/2025, 15:33):
Absolutely dreadful experience at this particular Asda... I visited on Friday the 14th at 3:30 pm and encountered a long queue at the self-checkouts. To my disbelief, a lady with a completely full shopping trolley was attempting to use the self-service machines. Despite there being two available tills, they couldn't even bother to open one up for her. The lack of assistance was appalling, and when I inquired about opening a till, I was met with a dismissive shrug. Terrible customer service indeed.
Sharon Collins (03/06/2025, 09:24):
This particular Asda in Scotland could be deemed as the least appealing of the bunch. The demeanor of the checkout staff might just deter you from making a return visit. Don't bank on receiving assistance at the self-checkouts either, as they're often engrossed in conversations with their friends at the tobacco desk.
Margaret Kim (03/06/2025, 06:35):
Lovely little shop, a wide range of products to select from.
Walter Lopez (01/06/2025, 14:37):
It was Christmas Eve and my 5-year-old daughter and I were leaving the store when John from the Tranent store, who was dressed as Santa during his break - not in full outfit, but clearly having made a great effort - approached us. He handed my daughter a £10 gift voucher with a thank you from the store for being their customers and wishing us a Merry Christmas. I have never witnessed such a gesture before, and I was truly impressed by the effort put in not only by John, but all the staff working on Christmas Eve. Everyone was dressed up and making a great effort. Well done, folks, and thanks once again!
Emma Cruz (01/06/2025, 10:23):
Security guards were awfully impolite. They confiscated 3 masks from my family for store entry because of the Covid-19 regulations. One of them held my hand and instructed me to return two masks, as only one was allowed per person. I hesitated, fearing contamination if I returned them, but despite my explanation, he insisted. As a result, we decided to take our business elsewhere that day.
Mark Lee (29/05/2025, 04:32):
The young chap at the pizza counter possesses exceptional customer service skills and is always incredibly pleasant. A true gem!
William Jenkins (29/05/2025, 01:30):
There isn't much to praise about this establishment. The employees are unfriendly, the self-checkout machines are ineffective, and the store is a bit small and gloomy. Not exactly a pleasant shopping experience. Aldi down the street is far superior in terms of layout, service, prices, and merchandise. The only redeeming factor for ASDA is its decent cafe on-site. This raises it to a two-star rating.
Andrea Reyes (26/05/2025, 19:52):
Useful when you run out... but the staff are absolutely dreadful. I'll just add that the staff are quite impolite and essentially ignore you until they're done chatting before they bother to serve you... very unprofessional.
Lauren Ortiz (26/05/2025, 00:56):
I popped into Asda this evening with my partner for our weekly shop. I've recently undergone surgery, so I was navigating the aisles with the help of crutches. The kind lady at the checkout made sure I was comfortable, even offering me a seat when I looked a bit weary. The staff were incredibly helpful, friendly, and caring throughout our visit.
Abigail Adams (21/05/2025, 15:43):
There weren't enough staff members present during my visit. The existing employees included two young lads engaging in a playful scuffle with boxes in the aisle, and a somewhat grumpy and unenthusiastic cashier at the checkout. She appeared displeased when I opted for her assistance instead of using the self-service option, casting glances in that direction before audibly sighing and proceeding with my purchase. As a result, I've decided not to return and will instead venture a few hundred yards down the road to ALDI, where the staff are more than eager to help.
William Jones (18/05/2025, 03:02):
There are far too many unnecessary items stocked in this local supermarket. The store's profile is off-target and should be more aligned with a high-end food store like M&S or a convenience store like Sainsbury's Local. We don't need to see clothing or such a large selection of car parts and alcoholic beverages.
Replenishment of essential items such as bread and milk seems to be quite slow, leading to frequent shortages. The store always seems understaffed, and there are irregularities in the opening hours of services like the pizza counter.
Jeremy Lewis (13/05/2025, 19:24):
It's a tad on the smaller side for an Asda, but it did have everything I was after. There weren't many checkouts open, so it was a bit of a hassle on a Friday night. The car park is petite, but at least it's free, which is a bonus.
Melissa Reyes (13/05/2025, 09:37):
I was eagerly anticipating the opening of the supermarket as our local coop is quite lacking. When we finally tried it a few times after it opened, we found that the range of products was rather limited compared to the larger Asda. They do have two staffed checkouts, but usually only one is open, and often it's just the self-serve option available. This can be inconvenient for older individuals or those with mobility issues, especially if you have a substantial shopping list.
The parking situation is also less than ideal.
In the end, we ended up going to the new Aldi down the road, which boasts wider aisles, a better selection of products, improved parking facilities, and lower prices!
Matthew Adams (13/05/2025, 09:09):
Dreadful. The store is dreadfully understaffed and most of the personnel who do work there make you feel like you're a bother. The self-service checkouts are dreadful and most customers would much prefer traditional checkouts.
Sarah Diaz (12/05/2025, 08:37):
It can be quite a challenge to do a big shop at this particular supermarket since there is a noticeable lack of staff manning the checkouts, and even less frequently available at the self-service stations for assistance. And don't even get me started on how many times I've ended up paying for my groceries only to be informed that they've run out of carrier bags in the store.
