Exploring Asda Bridge of Dee Superstore in Aberdeen
Asda Bridge of Dee Superstore serves as a significant shopping destination in Aberdeen, renowned for its wide variety of offerings, including food, clothing, and household items. This article delves into the highlights and accessibility features of this store, while addressing recent customer feedback.
Accessibility at Asda Bridge of Dee
The Asda Bridge of Dee Superstore boasts a wheelchair-accessible entrance and wheelchair-accessible car park, ensuring that all customers can navigate the store with ease. Additionally, the store's layout is designed for convenience, allowing quick visits for essential items.
Service Options and Payment Methods
Asda provides various service options, including no-contact delivery and in-store pick-up. Customers can enjoy the convenience of using debit cards, credit cards, and even NFC mobile payments for a seamless shopping experience.
While the store aims to be a 24-hour shopping hub, recent comments have highlighted inconsistent opening hours, with many customers expressing frustration over unexpected closures. It's imperative for store management to ensure accurate information is provided online and through signage.
Parking Facilities
The store features a free parking lot, making it easier for shoppers to access the various offerings without worrying about parking fees. Despite this, some customers have reported issues with parking conditions, mentioning potholes and the organization of trolleys.
Store Highlights and Offerings
Asda Bridge of Dee is known for having great produce and an extensive selection of goods, including non-food items like clothing, electronics, and more. The availability of unique items such as glass bottles and other eco-friendly products reflects a commitment to sustainability and recycling efforts. However, recent visits have indicated stock shortages, particularly in fresh produce and other essentials.
Customer Service Experience
Customer service reports vary significantly, with many praising the friendliness of staff while others cite instances of poor interactions. Complaints about rudeness from security personnel and checkout staff have surfaced frequently. Improving customer service training could enhance the overall shopping experience, ensuring that both new and returning customers feel valued.
Conclusion
Asda Bridge of Dee Superstore in Aberdeen offers a comprehensive shopping experience with diverse offerings and service options. However, ongoing concerns regarding consistency in opening hours, customer service, and stock availability need to be addressed for a more satisfying shopping journey. With further improvements, this store can uphold its reputation as a community favorite.
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The market is fine, you know? It's big, bright, and airy with a huge range of stuff, including a massive clothing and entertainment area. But I made a bit of a blunder by popping into the Asda cafe the other day, mate. It was a right poor choice, it was. Firstly, they only had a limited menu early in the arvo around 2pm, even though the cafe stays open until 6pm. And let me tell ya, the food was just dreadful. The chips were dry and overcooked, tasted like they'd been laying around for donkeys' years. And the burger, well, it was too greasy and dry at the same time, mate. I struggled to get it down, I did. Felt like I wasted my time and dosh, to be honest. Should have gone to the McDonald's they've got in there instead. No wonder McDonald's was packed and lively while the Asda cafe was as quiet as a church mouse. Wish I'd asked for a refund now 'cause I barely touched the grub anyway. Steer clear of the cafe if you're after more than a cuppa, mate. But like I said, the market itself is spot on.
William Myers (22/06/2025, 08:54):
This enormous shopping centre boasts a wide array of small enterprises. From quaint cafes to well-known brands like McDonald's, you're sure to find something to suit your tastes. With a vast selection of food and clothing items, speedy service, and numerous cash registers, I highly recommend a visit.
Christian Miller (21/06/2025, 16:33):
Just popped into the store at 9:45 p.m. to grab an electrical gadget on the top floor, only to be turned away as the store was closing at 10 p.m. "But it's just 15 minutes away." Yes, but we have to start clearing out everyone. And then, to top it off, two staff members blocked all three down escalators with a barrier, stopping people from heading downstairs. Truly awful customer service.
Aaron Barnes (20/06/2025, 20:40):
They claimed to be open 24 hours, but when I arrived at half past midnight, the darn place was closed!
Eric Hill (19/06/2025, 18:00):
The customer service desk at this Asda store is simply dreadful - the staff are so rude and unfriendly, it's like everything you ask is a huge inconvenience to them. Every time I have had to deal with a certain lady there, returning items or just asking a simple question, her attitude and facial expressions are just absolutely awful. Judging by other reviews, it seems I'm not the only one who has encountered this kind of attitude. It's quite humorous, in a sad way, to have someone like that working at a "customer service" desk.
Ashley Sanders (18/06/2025, 19:35):
I am absolutely gobsmacked by the customer service I received at this supermarket. I felt like I was being shadowed throughout the store, and they outright declined to let me make my purchase. The staff were terribly impolite, and it seems like the manager lacks proper training. I will definitely not be returning to this shop. Sainsbury's is the way to go! Cheers!
Jason Collins (18/06/2025, 09:00):
I find myself in Aberdeen most weeks, just for a day or two. Garthdee's Asda is my go-to spot for odds and ends. It's usually nearing midnight by the time I arrive, so you can imagine my surprise when I saw the shutters pulled down at the supposedly 24/7 store. Several cars pulled up, only to find the store closed, resulting in disappointed head shakes before they drove off. Curious about this unexpected closure, I decided to give Asda's information department a ring.
After a brief chat with a gentleman from customer service, I learned that the store has to shut down briefly, around 20 minutes or so, for essential security checks. True to their word, after just 10 minutes of waiting, the shutters lifted, and I was able to resume my late-night shopping spree.
Kenneth Bennett (18/06/2025, 04:58):
Massive shop, tons of space, endless options. Quite bustling but hardly any waiting in line. Parking was a breeze. The staff were so welcoming. I've marked it as a favorite on my Satnav since I visit from Leeds often.
Ronald Smith (15/06/2025, 03:08):
On the whole, it's been quite satisfactory, but I must say their Halloween pumpkins this year have been rather dreadful.
Janice White (13/06/2025, 22:32):
I popped down to return some Asda brand cheese last Wednesday morning and had quite the experience with one of their customer service reps. She wasn't too friendly or helpful, and seemed fixated on my receipt even though I explained that I had bought the cheese about 10 days ago.
The cheese was unopened and all I wanted was a refund, not a lecture. A little apology wouldn't have hurt either, but instead I got a scolding. Service with no smile. Come on, Mr. Asda, a smile doesn't cost much.
Thanks for the response, Asda. You asked what was wrong with the cheese, so I included two photos showing the mold. I'd say that's pretty clear information.
Billy Walker (12/06/2025, 12:10):
I had the most dreadful shopping experience!
The car park was full of potholes.
While scanning items to shop, the scanner worked fine, but figuring out how to return it to the charger was a whole different struggle. You have to leave the store and come back in... They even set up security barriers... And taking the trolley to the car? Not possible if you park in the small side car park. There's a trolley stopper on the pavement, so you end up having to unload the trolley and carry everything to your car. Believe me, already in pain, the trolley came to such an abrupt halt that I nearly shed a tear. I also detest seeing trolleys left in random spots, but I couldn't budge it from where it was. I am far from pleased. However, next time I will remember to shop at a different store or park somewhere else.
Joyce Howard (11/06/2025, 14:37):
Absolutely disgraceful experience at this shop. Only one checkout open at 7am, no self-checkout available. Piles of pallets everywhere, yet shelves are bare. I had to use a kiosk with no weighing function, so no bananas for me today. A staff member walked by and sneezed without covering his face, letting it all out on the floor. Appalling service from unpleasant staff - won't be returning anytime soon.
Rebecca Jones (09/06/2025, 16:56):
Asda Garthdee is really well-stocked. They have all the usual supermarket essentials, plus a great range of clothing and home decor.
We particularly love their clothing selection, which is much wider than what you'd find in other supermarkets from the same brand in the city.
Bradley Davis (08/06/2025, 07:03):
I must say, this supermarket offers a top-notch service with their 24-hour availability and an extensive selection of items. It's quite convenient when you need something at any time of the day.
Janice Cook (07/06/2025, 02:17):
Said open 24 hours online - I arrived at the store at 00:48. Can confirm absolutely that it is NOT open 24 hours.
Please, kindly update your opening hours so others don't make the same mistake. I completely understand that oversights happen, but it only takes a minute to make the change. Cheers.
