Asda Grangemouth Superstore - Grangemouth

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Asda Grangemouth Superstore - Grangemouth

Asda Grangemouth Superstore - Grangemouth

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Discovering Asda Grangemouth Superstore

Asda Grangemouth Superstore, located in the heart of Grangemouth, offers an extensive range of products and services that cater to the needs of the community. With its wheelchair-accessible entrance and wheelchair-accessible car park, accessibility is a priority for many shoppers.

Convenient Services and Offerings

This supermarket provides multiple service options for customers. Whether you're making payments through NFC mobile payments, using credit cards, or opting for debit cards, checkout is streamlined for convenience. For those short on time, the in-store pick-up and no-contact delivery options ensure that your shopping experience is efficient and stress-free.

Shop Smart with Great Produce

Asda Grangemouth boasts a reputation for offering great produce, including fresh produce and various food items. However, it’s important to be mindful of stock availability, as some shoppers have noted issues with items being out of stock or past their sell-by date. Nevertheless, there are always highlights like freshly baked goods and delicious bakery offerings, where staff like Louise have made a name for themselves in assisting customers.

A Quick Visit for Essential Needs

For a quick visit, Asda is ideal for picking up essentials or a few items. With easy access to free parking and a free parking lot, shoppers can conveniently stop by without worry. The store also offers unique features such as recycling options for glass bottles, encouraging sustainable practices.

Areas for Improvement

While many enjoy their shopping experience at Asda Grangemouth, some have expressed frustrations regarding staff service and stock levels. Reports of rude behavior from staff, particularly at self-service checkouts, have led to dissatisfaction among frequent visitors. Additionally, the clothing section often appears chaotic, which can make finding specific sizes challenging.

Community Engagement and Support

The supermarket has attempted to foster a welcoming environment, with numerous employees praised for their customer service skills. Recognition goes to staff members who go above and beyond, providing assistance during challenging shopping experiences. Shoppers appreciate employees like Kyle and Scott, who are known for their friendly demeanor and willingness to help.

Final Thoughts

Asda Grangemouth Superstore offers a convenient location with a wide array of options for grocery shopping, food, and clothing. Despite some challenges, the store remains a vital part of the Grangemouth community. Residents are encouraged to visit, utilize accessibility features, and enjoy the various offerings available while keeping an eye out for product freshness and availability.

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The phone of this Supermarket is +441324492400

And if you want to send a WhatsApp, you can do so at +441324492400

map of Asda Grangemouth Superstore Supermarket, ATM, Cafe, Clothing store, Gas station in Grangemouth

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Asda Grangemouth Superstore - Grangemouth
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Comments:

Showing from 41 to 60 of 67 comment(s) received.

Riley Flores (12/07/2025, 14:05):
I recently purchased some trousers from the Supermarket, and I had to buy two different sizes because there were no changing rooms in both Grangemouth and Falkirk. Now I have to go back to return the wrong size and wait for a refund. This experience was not ideal, as the lack of changing rooms made it difficult to find the right fit. Additionally, the customer service was not great. I am now considering shopping online instead, as I'm not sure what the difference would be.
Andrew Ortiz (12/07/2025, 04:36):
This store is a fantastic place to do your shopping. The staff is so friendly and always willing to help out. I hope they continue with their great service.
Christian Flores (10/07/2025, 22:43):
Your average supermarket, right, but with 24-hour opening, you'd think all the sections would be up and running, except for the alcohol because of those Scottish licensing laws (fair enough). However, the kiosk should also be open around the clock. One night it's open, then the next it's shut by 10 pm. Can someone please clarify this?
Jack Gutierrez (10/07/2025, 07:34):
The staff here are so friendly and the shopping offers such great value. I always have a pleasant experience whenever I visit this supermarket.
Ronald Jordan (08/07/2025, 11:48):
Top-notch customer service, always on time and extremely polite. I highly recommend this store as they have done a fantastic job, even during a pandemic. The team still went above and beyond to assist us. Cheers to you hardworking folks, thank you!
Ryan Gonzales (07/07/2025, 18:01):
I simply cannot comprehend why they continue to form partnerships with Just Eat. On two separate occasions, I have been forced to request a refund due to an apparent case of theft by the delivery driver. It is imperative that customers thoroughly inspect their items prior to allowing a Just Eat driver to depart. Furthermore, the store completely absolved themselves of any responsibility in the matter.
Brandon Patterson (03/07/2025, 07:11):
This store is supposed to be open 24 hours, but it's a shame they closed the cigarette counter. It's quite absurd, isn't it? If they keep shutting down sections whenever they feel like it, then they can't really call themselves a 24-hour store, can they?
Kathryn Diaz (02/07/2025, 13:20):
I must say, the supermarket is quite tidy and well-organized, with a wide selection of products and staff that are truly accommodating.
Gregory Torres (29/06/2025, 22:21):
The employees at the self-checkout were incredibly disrespectful, speaking to me as if I were "rubbish" with a complete lack of customer care or respect. This incident took place today on 10/08/24 at 13:53.

I was accompanied by my puppy, who is currently undergoing training to become my assistance dog. It's crucial for her to get accustomed to different environments as part of this process. I happen to have autism and CPTSD, although this is personal and not anyone else's concern. I do not need to provide proof that my dog is a service animal, nor should I be questioned about my disability. I suggest that the staff familiarize themselves with the laws surrounding service animals and educate themselves.

A staff member was unpleasant and patronizing, treating me as if I were dishonest. I had to leave my partner in the store, who acts as my caregiver, because I felt frightened and uneasy after being told by the staff member that I had to abandon my shopping and exit the store. It is completely unacceptable to place a vulnerable disabled adult in such an uncomfortable and unsafe situation. Regrettably, this will be our final visit, as we have encountered consistent issues here with impolite and hostile staff.

An official complaint will be filed accordingly.
Steven Turner (27/06/2025, 10:34):
I do most of my shopping at this store and use the click n collect option. It's a very good store, with most staff being helpful. Sometimes it's a bit tricky to get my Blue Light Card accepted as some staff are unsure if the offer is still valid. Returns are easy if the items aren't right. The cafe is good too. Overall, it's a great place to shop. I would recommend it.
Emma Fisher (25/06/2025, 16:06):
Popped in during my travels and was pleasantly surprised by the size of the supermarket. I only needed to grab a few items so I can't speak to its suitability for a full shopping trip. However, I must say the cafe was quite disappointing. It's probably the worst cafe I've ever visited. The service was incredibly poor and slow, with staff appearing stressed and unhappy. One employee was juggling between manning the till and serving food, leaving waiting customers unattended. It seems the new management at ASDA isn't putting much care into their staff's well-being.
Shirley Carter (25/06/2025, 13:17):
I attempted to purchase cigarettes at 5:30 in the morning, only to be informed that the kiosk would not open until 6:00. I believe that if a store is advertised as being open 24 hours, such as in Grangemouth, I should have been able to make my purchase. A similar situation occurred with my husband at 10:30 PM. There was a lack of information provided about these restricted hours, which was disappointing.
Keith Kim (23/06/2025, 11:44):
This has to be the only super store which barely stocks anything. No shallots, no single peppers, hellish salad picks, white onions that are long past their sell-by date.
Teresa Morales (23/06/2025, 07:50):
Great parking lot, spacious store, and a wide selection of products to choose from.
Olivia Ramirez (20/06/2025, 20:48):
I reckon you could use it in a tight spot, but they never seem to have all ya need. Just noticed they've started carrying sourdough loaves...
Richard Perez (20/06/2025, 13:29):
Usually a smashing store, but lately it's been poorly stocked. Not quite sure if it's due to understaffing or supply shortages. Here's hoping it gets back on track soon!
Roger Ortiz (20/06/2025, 12:36):
The cashier was just standing there, having a laugh at customers searching for a bargain. You could hear him from 10 feet away, mate.
Judy Hall (20/06/2025, 10:33):
Great spot with lovely staff. Can't ask for more than that!
Samantha Garcia (18/06/2025, 16:45):
Awesome store open 24/7 with the convenience of using the self-service kiosk.
Joe Ward (17/06/2025, 11:32):
Loads of parking available, fantastic variety of products, and the staff are all really friendly.

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