Exploring Asda Inverness Superstore: A Shopper's Guide
Asda Inverness Superstore is a prominent supermarket located in the heart of Inverness, offering a diverse range of products and services to meet the needs of its customers. From groceries to clothing, this store aims to provide an all-encompassing shopping experience.
Convenient Shopping Experience
Asda offers no-contact delivery options and efficient in-store pick-up services, making it easier for customers to shop according to their preferences. For those on the go, the supermarket is ideal for a quick visit, with clearly signposted aisles and helpful staff.
Parking and Accessibility
With ample free parking lot available, including a wheelchair-accessible car park, accessibility is prioritized at Asda. The store features a wheelchair-accessible entrance, ensuring that all customers can conveniently access the range of offerings available.
Payment Options
Customers can enjoy a seamless shopping experience with various payment options, including NFC mobile payments and credit cards. These modern solutions ensure that checkout is quick and efficient, allowing for a hassle-free experience.
Service Options and Store Offerings
Asda is known for its great produce, providing a wide array of food and household items. The store regularly stocks basic necessities, clothes, and other essentials. However, some customers have noted inconsistencies in product availability, particularly during busy shopping periods when shelves can appear empty.
Recycling Initiatives
As part of its commitment to sustainability, Asda encourages customers to engage in recycling efforts. There are designated areas for recycling glass bottles and other materials, helping to promote environmentally friendly practices within the community.
Customer Feedback: The Good and the Bad
While many shoppers appreciate Asda’s extensive offerings and good value for money, recent customer feedback highlights areas for improvement. Instances of poor customer service have been reported, particularly involving the attitude of staff members during interactions.
Comments regarding the quality of the café and issues related to online deliveries suggest that while Asda has potential, there are significant opportunities to enhance the overall customer experience. Many agree that staff training and efficiency could greatly improve service levels, especially during peak hours.
Final Thoughts
Overall, Asda Inverness Superstore remains a viable shopping option for locals, offering convenience and a variety of services. With ongoing efforts to enhance customer service and product availability, the store aims to continue evolving to meet the needs of its customers effectively. Whether you’re looking for groceries, clothing, or simply a place to pick up essential items, Asda Inverness Superstore is worth a visit.
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After shopping at this establishment, I proceeded to refuel my vehicle. At first, the card reader at the pump was not functioning properly. I then moved to the next pump, where everything seemed fine initially. However, the pump only dispensed a quarter of a tank before shutting off. It was frustrating as it wouldn't allow me to add more fuel. Quite a disappointing experience. Asda, you really should improve if you are going to have automatic pumps.
Catherine Powell (21/06/2025, 12:42):
Fabulous deal for the price! However, I ordered Chicken Tikka Masala for two and we only got one Naan bread to share. It seemed like there weren't enough staff working. The café is quite spacious, so I can picture it getting quite packed. Despite that, there were only two other patrons besides my wife and me.
Anna Allen (20/06/2025, 21:07):
I find it absolutely appalling that you've decided to no longer stay open 24 hours for the hard-working Nightshift staff from the Emergency Services/NHS/Safety Critical roles. Shame on you, ASDA. You have lost me as a loyal customer who used to shop with you multiple times a week.
Patrick Moore (20/06/2025, 08:34):
Stopped by the café for lunch today. Quite a bustling scene, as one would anticipate during the noon rush, especially with the holiday kids' meal specials in full swing. The staffing seemed a tad short-handed, with just the two chaps hustling to manage orders and dish out meals on time. Consequently, the tables were a bit of a mess, but one could hardly blame the hardworking duo given the circumstances. It did strike me as a bit of poor planning on the management's front, to heavily promote the £1 kids' meal deal for the holidays without adequate preparation. Oh, and they were fresh out of baby food pouches too.
Leonard Harris (19/06/2025, 00:32):
I had a bit of a bother at the self-checkout today. The two ladies there seemed more keen on their gossip than helping a customer like me. When I asked for assistance, they gave me a right look as if I were rubbish. I reckon I'll be heading over to Tesco next time.
Arthur Gonzales (18/06/2025, 10:57):
I would like to extend my gratitude to the staff who assisted me today by offering me a chair and some water when I felt lightheaded while shopping. Their friendliness and helpfulness truly stood out to me.
Leonard Russell (17/06/2025, 23:41):
The wee Asda up in Inverness is a bit o' a mixed bag, especially compared tae the smaller stores like the yin in Elgin. They've recently rearranged the layout which can be a wee bit confusing at first. The staff are a hit or a miss depending on who ye run intae. There's a lovely older lady who works the self-service checkout and she's always gey friendly, but poor soul, she's aye run aff her feet as there's never enough staff around tae help her out. They've scaled back on manned checkouts, so ye can expect tae see some hefty shopping trolleys trying tae navigate the understaffed self-service area - no verra customer-friendly, if ye ask me.
I've had tae have a word with the management at the customer services before about some of the staff being a bit rude and makin' folks feel a bit uneasy, which is somethin' I've never had tae dae in any other shop. On the upside, their click and collect service for delivery items is quick and smooth, so at least they've got that goin' for them.
Zoey Sanders (16/06/2025, 18:53):
I harbored a profound disdain for all things related to Wal-Mart until I set foot in this establishment. It was truly splendid, abundantly stocked, and IMMACULATE! Each and every Wal-Mart across the pond should glean some wisdom from the Scots on how to effectively manage a retail space. Cheers to this gem of a store!
Vincent Rodriguez (16/06/2025, 07:48):
Just like last year, this place remains one of my top shopping spots. The variety of products is huge and the prices are so affordable, not to mention the perks I receive through their app! Asda truly is my number one store.
William Ford (14/06/2025, 18:03):
This little treasure is perfect for breakfast! The staff, especially Heather, are incredibly friendly and really brightened my day.
Donald Foster (14/06/2025, 08:08):
I reside just a mere 5 minutes away from the market, but I've opted for online delivery as juggling my son's pram and shopping simultaneously is quite the challenge. I secured a delivery slot and as of now, it's running 3 hours behind schedule. Despite my attempts to reach out to customer service, all I receive is a generic response of "it should arrive soon".
The order includes nappies (which were substituted with the incorrect size), along with other essential items for my little one. When paying for a more premium delivery slot, my expectation is to receive the order within that timeframe. It's doubtful that I'll even be reimbursed the price difference.
This marks the second and final occurrence of such a disappointing experience. Dreadful, to say the least.
Bradley Taylor (10/06/2025, 15:11):
Although not the biggest store around, it does have a variety of items such as clothing, household goods, and groceries. They even have a fuel station on site. There is ample parking available and ATMs for your convenience.
Dorothy Gutierrez (09/06/2025, 11:32):
Great bang for your buck, and it's open round the clock. There's also a dining spot on the first floor where you can snag a classic sandwich or opt for some freshly prepared hot dishes, along with coffee and more. Additionally, they've got a baby area with a microwave available for use. Cheers!
Dylan Patterson (08/06/2025, 21:52):
Big thanks to that charming young chap in the cafe (rocking braces!) - you're an absolute gem, mate. Cheers for whipping up a top-notch coffee with a smile today! 😊
Betty Ross (08/06/2025, 17:15):
I couldn't figure out how to use the self-service checkout, so I decided to just leave my shopping in the basket and walk out of the store. The staff member gave me a really odd look, like I had two heads or something.
John Reed (08/06/2025, 06:52):
The new superstore in Morden is a real gem, open 24/7 including Sundays. The staff are incredibly friendly and helpful. Fans of Polish cuisine will be thrilled to find a dedicated section offering a variety of fresh and preserved Polish delicacies. Additionally, there's a cozy indoor cafe where you can enjoy quick meals, as well as a selection of teas and coffees. Highly recommend paying a visit!
Ethan Wilson (04/06/2025, 01:16):
I don't frequent Asda often, but after my recent visit, I will certainly be shopping there more frequently. I was truly impressed with their management of the store; it seems to be one of the safest places to shop in Inverness. Kudos to them!
Vincent Hughes (02/06/2025, 19:02):
Big supermarket.
Prices have gone up a bit.
Not as many non-food items as before.
Amber Henderson (02/06/2025, 10:52):
Definitely a step above Tesco and the Tesco retail park. It wouldn't hurt to have self-scan options, but not every store offers that. The quality of the fruits and veggies here is top-notch, and the fresh meat always has good expiration dates. I can't recommend the fresh pizza counter and bakery enough.
William Campbell (30/05/2025, 15:27):
I must say, I strongly oppose the idea of scanning a big shopping haul at the self-checkout counter. I requested for another till to be opened, but was informed that there was no available staff. It was Mother's Day and quite bustling, with around 4 or 5 other customers waiting in line at the checkouts. I am not employed to work in the store, and I have no desire to scan my own groceries. Aldi tends to be more accommodating in assisting customers with large shopping carts. There definitely needs to be some action taken to address this matter.
